Please note that there is a delay in COJ municipal accounts being sent out due to the budget being approved so late.  The systems are also currently down while they update the tariffs. 

COJ encourages customers to continue to pay their municipal accounts as per their normal monthly average consumption. 

Customers whose finances have been negatively impacted by the Covid-19 pandemic and are unable to pay for their rates should make payment arrangements in order to avoid penalties on overdue accounts. There is no need to visit COJ offices, arrangements can be made via email creditcontrol@joburg.org.za.